1. How can I determine my size? At ZENEESA, we provide detailed size guides for each product category. You can find our size charts on the product pages to help you choose the perfect fit. If you have specific questions about sizing, feel free to contact our customer service team for personalized assistance. We have plus sizes available, contact for more information.
2. What is your shipping policy? We offer shipping options— standard, expedited shipping worldwide. Shipping costs and delivery times may vary depending on your location. For more details, please visit our Shipping Information page or contact us directly.
3. Do you offer returns and exchanges? Yes, we want you to love your purchase from ZENEESA. We offer 14 days return for store credit and exchange policy for unworn, undamaged items with tags attached. Please review our Return Policy for specific instructions on how to initiate a return or exchange.
4. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you have any questions about the shipping status of your order, please contact our customer service team.
5. Where can I find care instructions for my garments? Care instructions are provided on the product label and/or on the product page on our website. It is important to follow these instructions to ensure the longevity and quality of your garments. If you have specific questions about garment care, please feel free to reach out to us.
7. How can I stay updated on new collections and promotions? Stay connected with ZENEESA by subscribing to our newsletter and following us on social media. We regularly update our followers with the latest trends, new arrivals, and exclusive offers. Don't miss out—join our community today!
8. How can I contact customer service? If you have any further questions or need assistance, our customer service team is here to help. You can reach us via email at Info@Zeneesa.com or by phone at 312-843-3186. We strive to respond to all inquiries promptly and provide exceptional service to our valued customers.
FAQs
At ZENEESA, we provide detailed size guides for each product category. You can find our size charts on the product pages to help you choose the perfect fit. If you have specific questions about sizing, feel free to contact our customer service team for personalized assistance. We have plus sizes available, contact for more information.
We offer shipping options— standard, expedited shipping worldwide. Shipping costs and delivery times may vary depending on your location. For more details, please visit our Shipping Information page or contact us directly
Yes, we want you to love your purchase from ZENEESA. We offer 14 days return for store credit and exchange policy for unworn, undamaged items with tags attached. Please review our Return Policy for specific instructions on how to initiate a return or exchange.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you have any questions about the shipping status of your order, please contact our customer service team.
Care instructions are provided on the product label and/or on the product page on our website. It is important to follow these instructions to ensure the longevity and quality of your garments. If you have specific questions about garment care, please feel free to reach out to us.
Stay connected with ZENEESA by subscribing to our newsletter and following us on social media. We regularly update our followers with the latest trends, new arrivals, and exclusive offers. Don't miss out—join our community today!
If you have any further questions or need assistance, our customer service team is here to help. You can reach us via email at Info@Zeneesa.com or by phone at 312-843-3186. We strive to respond to all inquiries promptly and provide exceptional service to our valued customers.
We inspect our Jewelry before shipping, if there are any damages, please contact within ONE business day.
We inspect each and every favor before it ships from our warehouse, if there are any issues, please contact within ONE business day.